Fortified Services
Security cameras, automatic gates, access control service and installation for the Shenandoah Valley
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Warranty Information


New Automatic Gate System Warranty: (1 Year)

This limited warranty applies only to new automatic gate system installations.

What does this limited warranty cover?

This limited warranty covers any defects in material or workmanship under normal use during the warranty period.

During the warranty period, Fortified Services will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Fortified Services will either repair the equipment at no charge or repair using new or refurbished replacement parts.

How long does the coverage last?

The warranty period for new system installed equipment purchased from Fortified Services is 1 year from the date of purchase (invoice date).

A replacement part or equipment assumes the remaining warranty of the original part/equipment or 30 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This limited warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship including, but not limited to, equipment failure caused by surges or improper maintenance.

What do you have to do?

To obtain warranty service, you must first contact Fortified Services to determine the problem and the most appropriate solution for you.  Please save a copy of your invoice for your records.


New Surveillance Camera System Warranty: (90 Days)

This limited warranty applies only to new surveillance camera system installations.

What does this limited warranty cover?

This limited warranty covers any defects in material or workmanship under normal use during the warranty period.

During the warranty period, Fortified Services will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Fortified Services will either repair the equipment at no charge or repair using new or refurbished replacement parts.

How long does the coverage last?

The warranty period for new system installed equipment purchased from Fortified Services is 90 days from the date of purchase (invoice date).

A replacement part or equipment assumes the remaining warranty of the original part/equipment or 30 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This limited warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship including, but not limited to, equipment failure caused by surges or improper maintenance.

What do you have to do?

To obtain warranty service, you must first contact Fortified Services to determine the problem and the most appropriate solution for you.  Please save a copy of your invoice for your records.


New Intrusion Alarm System Warranty: (90 Days)

This limited warranty applies only to new intrusion alarm system installations.

What does this limited warranty cover?

This limited warranty covers any defects in material or workmanship under normal use during the warranty period.

During the warranty period, Fortified Services will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Fortified Services will either repair the equipment at no charge or repair using new or refurbished replacement parts.

How long does the coverage last?

The warranty period for new system installed equipment purchased from Fortified Services is 90 days from the date of purchase (invoice date).

A replacement part or equipment assumes the remaining warranty of the original part/equipment or 30 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This limited warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship including, but not limited to, equipment failure caused by surges or improper maintenance.

What do you have to do?

To obtain warranty service, you must first contact Fortified Services to determine the problem and the most appropriate solution for you.  Please save a copy of your invoice for your records.


Warranty for repairs of existing systems: (30 days)

This limited warranty applies to all repairs performed including any equipment added to a previously existing system.

What does this limited warranty cover?

This limited warranty covers any defects in material or workmanship under normal use during the warranty period.

During the warranty period, Fortified Services will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Fortified Services will repair the equipment at no charge or repair using either new or refurbished replacement parts.

How long does the coverage last?

The warranty period for repairs performed from Fortified Services is 30 days from the date of service.

What does this limited warranty not cover?

This limited warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship including, but not limited to, equipment failure caused by surges or improper maintenance.

What do you have to do?

To obtain warranty service, you must first contact Fortified Services to determine the problem and the most appropriate solution for you.  Please contact Fortified Services promptly upon discovery of a problem.